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T: 01326 311539
M: 07974 812 103

Frequently Asked Questions

Below you can find a list of questions we are frequently asked, if your question is not answered here, please click here to contact us:


What type of cleaning system do you use?

We use high powered hot water extraction cleaning equipment. The dirt is removed from the carpet using a steam boosted hot water extraction system. This works in one cycle using powerful suction to remove the dirt and solution, leaving the carpet nearly dry.


How long will it take to dry?

This depends on variety of factors such as what the carpet is made of and how much heat/ventilation there is to the room.

Can you move furniture?

Yes, we can move most large pieces of furniture. All we ask is that anything valuable/breakable on an item that needs to be moved is taken and put somewhere else for safekeeping.

How soon can you come and do it?

We try and carry out work within a week of booking but sometimes this can be slightly longer if a big job.

How much will it cost?

This depends on size and how much work is being carried out. The more work required the cheaper it gets as once set up is quicker to carry on. Where possible, we like to visit to be able to give an accurate quotation, however if room sizes are known it may be possible to give an estimate over the phone.

How long does cleaning take?

This depends on several things e.g. size, type of carpet, stains etc, however as a guide a 12' x 12' room would take roughly an hour to an hour and a half.

Can you remove odours?

Yes we always use odour neutralisers.

Can you remove stains?

We use stain removal solutions but these only work dependent on the type of stain.

Our services are available throughout Cornwall.

E: falcarpets@live.com
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